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– NOTICE OF PRIVACY –

At the MEXICAN REGULATORY AND CERTIFYING COUNCIL OF MEDICAL TOURISM, we are convinced that the main asset is our clients, which is why we apply guidelines, policies, procedures and privacy programs to protect their information.

As a client of the MEXICAN REGULATORY AND CERTIFIED COUNCIL OF MEDICAL TOURISM, you have the opportunity to choose from a wide range of products, knowing that your personal data will be protected. The security of your information is our priority, which is why we protect it through the use, application and maintenance of high technical, physical and administrative security measures.

In addition to the above, on July 5, 2010, the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter the “Law”) was published in the Official Gazette of the Federation, the provisions of which clearly contribute to our objective of protecting your personal data. You can access the content of the Law through the portals that the Federal Government, through the Ministry of the Interior, and the Chamber of Deputies of the Congress of the Union have on the Internet and whose addresses are: http:// www.ordenjuridico.gob.mx and http://www.diputados.gob.mx

By virtue of the above, we inform you that in compliance with our Privacy Program and the Law, the personal data that we obtain by virtue of the services that you request or celebrate with the MEXICAN REGULATORY AND CERTIFIED COUNCIL OF MEDICAL TOURISM, will be treated in a manner confidential through the systems and schemes provided for such purposes.

Responsible for the processing of your personal data:

The person responsible for the processing of your personal data will be the MEXICAN REGULATORY AND CERTIFIED COUNCIL OF MEDICAL TOURISM, which collects them to respond to your request for a product or service, to formalize your contract, or to carry out non-commercial and non-purpose activities. profit.

Likewise, the MEXICAN REGULATORY AND CERTIFIED COUNCIL OF MEDICAL TOURISM may collect your personal data and images, necessary to allow you access to any of the properties in which its offices or branches are located.

Address of the person responsible:

For the purposes of this privacy notice, the MEXICAN REGULATORY AND CERTIFIED COUNCIL OF MEDICAL TOURISM, individually indicates as its address the one located at

How to contact us:

Privacy Office: MEXICAN REGULATORY AND CERTIFYING COUNCIL OF MEDICAL TOURISM

Address: Avenida de las Ciencias 1315, Juriquilla Santa Fe, Queretaro, Qro, 76230

Email: info@cmrctm.mx

Phone: (442) 123-0344

Personal data that may be collected and processed:

MEXICAN REGULATORY AND CERTIFYING COUNCIL OF MEDICAL TOURISM, will collect the personal data necessary to respond to your request for a product or service, to formalize your contract, as well as to carry out non-commercial and non-profit activities in which you participate, which They will be related when providing the information in the report of laboratory results.

The categories of personal data to be collected and subject to processing are: (i) identification data (including those derived from your own physical characteristics); (ii) contact details; (iii) asset data; (iv) financial data; (v) academic data; and, (vi) employment data. Detaching them from the person or corporation that belongs to them.

MEXICAN REGULATORY AND CERTIFYING COUNCIL OF MEDICAL TOURISM, may carry out the investigations and actions they deem necessary, in order to verify, through any third party, agency or authority, the veracity of the data that was provided to them.

In the same way, said data may be collected in various ways; when you provide them to us directly; when you visit our Internet site or Intranet using our online services, when you visit our facilities and when we obtain information through other sources that are permitted by law.

Use of cookies and web, beacons:

Cookies are text files that are automatically downloaded and stored on the hard drive of the user’s computer when browsing a specific Internet page, which allow the Internet server to remember some data about this user, including their preferences for viewing the pages on that server, name and password.

For their part, web beacons are images inserted into an Internet page or email, which can be used to monitor the behavior of a visitor, such as storing information about the user’s IP address, duration of interaction time on said page and the type of browser used, among others.

We inform you that we use cookies and web beacons to obtain personal information from you, such as the following:

– Your browser type and operating system.

– The Internet pages you visit.

– The links that follow.

– The IP address.

– The site you visited before entering ours.

Video Recording:

We inform you that our facilities have video recording equipment, so images of your person can be taken, as well as all the procedures carried out within the branches of CONSEJO MEXICANO REGULATOR Y CERTIFIADOR DE TURISMO MÉDICO, for security purposes. and guarantee on the service provided.

Purposes of the processing of your personal data:

The personal data that CONSEJO MEXICANO REGULATOR Y CERTIFIADOR DE TURISMO MÉDICO collects will be used to respond to your request for a product or service, to formalize and register your contract, or to maintain and complete the legal relationship that is generated.

Likewise, CONSEJO MEXICANO REGULATOR Y CERTIFIADOR DE TURISMO MÉDICO may use your personal data for: (i) marketing, advertising and commercial prospecting; (ii) offer you, where appropriate, other products from any of its affiliates, subsidiaries, holding companies, associates or commission agents; (iii) send you promotions of other goods or services related to the business of CONSEJO MEXICANO REGULATOR Y CERTIFICADOR DE TURISMO MÉDICO; (iv) inform you or invite you to participate in our non-profit activities of social commitment that aim to promote the development of people, through educational, social, ecological and cultural projects; and, (v) allow access to any of the properties in which its offices or branches are located, purposes that are not essential for the fulfillment of the legal relationship that gave rise to the contracted product or service.

La consulta de resultados por internet, es exclusiva de CONSEJO MEXICANO REGULADOR Y CERTIFICADOR DE TURISMO MÉDICO, quien tiene en custodia las claves de acceso y sus códigos confidenciales y que solo ellos tienen acceso, para la consulta exclusivamente de sus servicios contratados. El uso que se les de a estos códigos y claves confidenciales es responsabilidad del usuario a quien se le entrega en custodia.​

Transfer of personal data:​

MEXICAN REGULATORY AND CERTIFYING COUNCIL OF MEDICAL TOURISM, may transfer your personal data to Mexican or foreign third parties when the transfer: (i) is provided for in a Law or Treaty to which Mexico is a party; (ii) is made to subsidiary or affiliated companies under the common control of CONSEJO MEXICANO REGULADOR Y CERTIFICADOR DE TURISMO MÉDICO, to a parent company or to any company in the same group of those responsible that operate under the same internal processes and policies, as well as to its associates; (iii) is necessary by virtue of a contract entered into or to be entered into in the interest of the owner, by CONSEJO MEXICANO REGULATOR Y CERTIFIADOR DE TURISMO MÉDICO, and a third party; (iv) is necessary or legally required to safeguard a public interest, or for the procurement or administration of justice; (v) is necessary for the recognition, exercise or defense of a right in a judicial process; and, (vi) is necessary for the maintenance or compliance of a legal relationship between the MEXICAN REGULATORY COUNCIL AND CERTIFIER OF MEDICAL TOURISM, and the owner.

Revocation of consent:

You may revoke your consent, as well as oppose the processing of your personal data for purposes that are not essential for the legal relationship that gave rise to the product or service that you have contracted or requested, indicating it in the box called “Authorization of use of information. ” contained in the application for the product or service that you sign with the MEXICAN REGULATORY AND CERTIFIED COUNCIL OF MEDICAL TOURISM

On the other hand, to carry out said revocation at a time after the formalization of the product or service that you contract with CONSEJO MEXICANO REGULATOR Y CERTIFICADOR DE TURISMO MÉDICO, you may request our Customer Service Center electronically by sending a message. email to the address contacto@kepler-oilgas.com.mx or go to any branch to obtain the respective format, which will include your full name, email address, telephone number(s), as well as the reason why you do not wish to continue receiving information from CONSEJO MEXICANO REGULATOR Y CERTIFIADOR DE TURISMO MÉDICO, as a consequence, we will exclude you, within a period of 30 (thirty) days from receipt of said format, from our campaigns for marketing, advertising or advertising purposes. commercial prospecting, prior accreditation of your identity or, where applicable, that of your legal representative, which will proceed without the need to comply with any additional requirement and, therefore, you will not have to go later for any response.​

ARCO Rights:

You or your duly accredited legal representative may limit the use or disclosure of your personal data; as well as exercise, when appropriate, the rights of Access, Rectification, Cancellation or Opposition that the Law provides through the format that the MEXICAN REGULATORY COUNCIL AND CERTIFIER OF MEDICAL TOURISM, provide for such purposes, which must be accompanied by the documents that prove the identity of the owner (official identification with photograph) or, where appropriate, the legal representation of the owner in terms of common legislation, and present it at any branch of the CONSEJO MEXICANO REGULATOR Y CERTIFICADOR DE TURISMO MÉDICO, which will channel your request to the information department of the MEXICAN REGULATORY AND CERTIFYING COUNCIL OF MEDICAL TOURISM, which will process the requests of the holders for the exercise of ARCO rights within a period of no more than 20 business days from their receipt. It is important to mention that the exercise of any of the aforementioned rights is not a prerequisite nor does it prevent the exercise of another right.

You can obtain the form to exercise your ARCO rights at any of our branches.

The response to requests that meet the aforementioned requirements may be notified to the promoter via email (when the email address is provided) from the address contacto@kepler-oilgas.com.mx, by courier or by fax. , in addition to being available at any of the branches of the MEXICAN REGULATORY AND CERTIFIED COUNCIL OF MEDICAL TOURISM, prior identity accreditation by any of the means indicated above. For security reasons, requests for the exercise of rights will only be attended to by the MEXICAN REGULATORY COUNCIL AND CERTIFIER OF MEDICAL TOURISM, which are sent to the aforementioned electronic address, when the issuer’s email has been previously authorized as a means of communication between the parties and has proven personality.

Likewise, we inform you that you have the right to initiate a Rights Protection Procedure before the Federal Institute of Access to Information and Data Protection (www.ifai.gob.mx) within 15 business days following the date on that you receive the response from the MEXICAN REGULATORY AND CERTIFIED COUNCIL OF MEDICAL TOURISM, or after the period of 20 business days has expired from the date of receipt of your request to exercise your rights and you have not received any response.

If you consider that your right to protection of personal data has been harmed by any conduct of our employees or our actions or responses, presume that in the processing of your personal data there is some violation of the provisions set forth in the Federal Data Protection Law. Personal Data in Possession of Individuals, you may file the corresponding complaint or report with the IFAI, for more information visit www.ifai.org.mx

Modifications to the privacy notice:

We reserve the right to make modifications or updates to this privacy notice at any time, to address new legislation, internal policies or new requirements for the provision or offering of our services or products.

These modifications will be available to the public through the following means: (i) visible advertisements in our establishments or customer service centers; (ii) brochures or brochures available in our establishments or customer service centers; (iii) on our website [privacy notice section] or; (iv) we will send them to the last email address you provided to us.

Any modification to this notice may be notified to you through any of the following means: a written statement sent to your address or delivered to any branch of the MEXICAN REGULATORY AND CERTIFIED COUNCIL OF MEDICAL TOURISM; a message contained in your account statement, result of services; a message sent to your email or mobile phone; a message made known through http://localhost/ctm or any electronic means used to carry out operations with CONSEJO MEXICANO REGULATOR Y CERTIFIADOR DE TURISMO MÉDICO; or, through messages published in the branches.

Suppliers of the MEXICAN REGULATORY AND CERTIFYING COUNCIL OF MEDICAL TOURISM, individuals:

In the event that you are a natural person supplier of CONSEJO MEXICANO REGULATOR Y CERTIFIADOR DE TURISMO MÉDICO, or you are an agent or shareholder of a supplier and you are a natural person, the Privacy Notice contained herein will also apply to you, and the processing of your information It will be limited according to the purposes established in the means by which the existing legal relationship has been formalized.​

Mexico City, December 2022.